If you choose to transfer data on your own, you can avoid paying the cost of data migration. 13.They have a new “kitchen display” it sucks as well. With smart, scalable and dependable point of sale systems, Lightspeed provides all-in-one solutions that drive innovation and digital transformation within the retail, hospitality and golf industries. Mobile Device Manager Plus - Best for SMBs. It. You can have 7 iPads with lightspeed but only pay for 5 systems. They do not have a free version. It's like having an analyst crunching numbers for you but for a fraction of the price. 10. This causes Huge inventory and ordering issues... We must literally order our case products by going around the store and checking inventory. You can't print a past receipt or even email it to someone if the email hasn't already been attached to the receipt. Trust me when I say that I\'ve looked around a lot for a software platform that offers everything Lightspeed does and I can tell you that there is nothing close at this price point. Such all-encompassing research ensures you circumvent mismatched software products and choose the system which offers all the aspects your company requires. ‎The Web Filter for iOS by Lightspeed Systems gives schools powerful content filtering on mobile devices wherever they go. Our employee closes the cash drawer  Most pleased with what Lightspeed had to offer in terms of inventory functionality, ability to create and maintain customer special orders, being able to create location codes for my product, and price. The customer service is like none I have experienced; from the onboarding process through those oh-my-goodness moments when you need help right away through their customer service check-ins, every time shines. Reordering is a breeze and I can do it from home anywhere. CONS: The words “all your eggs in one basket” comes to mind. CONS: I really don't have any 'problematic' or 'could work better' areas of the software. PROS: Cloud based CONS: As we customized the program for our needs - we don't use a lot of the restaurant features - we use only for our bar. Lightspeed Retail can help you. I really want to believe in your software because of the 100s of hours I spent on it but I can’t when basic functionalities don’t work. 9.They have a “Self-Ordering” system. CONS: entering purchase orders takes some time and could be streamlined. Such enterprises stand to benefit from the product as it enables them to meet their POS requirements whatever their size or the products they are selling. Lightspeed is a cloud-based POS system that is a good choice for brick-and-mortar or online retail businesses, restaurants, and golf courses. The solution was created to cater to different types of retailers, which include apparel, footwear, pet, and home decor sellers. Of course something went wrong and all our devices stopped working. PROS: I like that I can see all the inventory in real time. CONS: If you lost wifi you would be able to use this system 3. Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area. About Relay Classroom. To complete a cash transaction it is : This can greatly help you in coming up with your very own brand experience. If I have an issue, it's usually kind of an emergency because I'm almost always able to problem solve my problem. Once you've gotten over the learning hurdle, the program completely makes sense! Incredible customer service. You need to have a well designed network with backup capability (such as a cellular data connection) in case of a network outage. See the latest ratings, reviews and troubleshooting tips written by technology professionals working in businesses like yours. We've been with Lightspeed going on two years now and remain content with our decision. PROS: Lightspeed allows me to keep an eye on my inventory and helps me close at the end of the night. Also need more customization options. Our employee Taps on Cash 1 more time  The interface on the iPad for ringing customers up is intuitive. You can choose from over 60 unique themes, add virtually unlimited number of images by simply dragging and dropping. There are many benefits in using the solution. Their “new” gift cards suck. PROS: Inventory management, custom reporting, very easy to use and train new staff members, great customer service, CONS: Only issue we had is we had to use a different internet browser other than goggle to make sure our receipts printed correctly, but issue was fixed quickley. It handles all of our business needs.We love it. Each of my "logged cases" has been addressed in a timely manner (typically on the same call) and the answers were spot on. Lightspeed POS integrates with the following business systems and applications: These are only some of the examples. Excellent register functionality 3. I would like to be able to take the customers deposit as a partial payment and it go directly to layaway to hold for final payment 5 months down the road when we plant their trees. CUSTOM JAVASCRIPT / HTML. Don't let price confusion keep you from selecting the best software! The platform also supports devices that run on Mac and iOS. Customer service has been great and they are available 24/7 - great for our venue as we would need the help after usual business hours. Special orders, layaways and work orders may also be processed using the system. PROS: This software is extremely user-friendly. $79/month. Our employee gives the cash difference to the customer  Ideal for retail apparel & manufacturing company. Marks.Cell.239.571.8301@gmail.com. This in-depth research is sure to aid you find the most excellent software platform for your organization’s unique wants. Its really not thought through all the way. Boy, was I wrong - Lightspeed is Light-Years ahead of where I thought it would be! Run any kind of report needed. Additionally customers using premium support services must pay an extra fee. Onboarding help provided 4. Best business decision we ever made was switching to Lightspeed. Although for a pet store where I'm ordering cases of 12 cans or packs of treats it works well enough. CONS: Reports could be a little broader. Fully customized system - integrate with more than 5 systems: $25,000; Lightspeed Systems - cost of data migration: Relevant for Lightspeed Systems Most companies opt for data migration services from a vendor, which raises the cost of product ownership. A matrix system, meanwhile, allows for product variations, which may involve size, color and material. PROS: Very easy to use. The system effectively streamlines and assures that business operations run smoothly. Lightspeed is a good price point for their software. CONS: Web-based system can be slow during peak traffic times. Excellent service and features to improve your work and customers services, PROS: - excellent service with technical support I'd like to be able to add a note to the individual sale record. CONS: Initially, we were told of many aspects of the Retail system that would help make small things that don't really work for our business work for us. With Lightspeed, your staff have the tools they need to perform quoting, ordering, and invoicing. Good work order management 5. Doing a physical count of inventory was simple with the capabilities of running multiple inventory stations at once. The "Service before the Sale" is GREAT! Overview; Video; Pricing; Features; Specifications; Company Details; User Reviews; FAQs; Free Consultation Pricing. For transitioning from a different POS software, exported information from previous systems can be used as models and converted into Lightspeed format. For the complete integration list, get in touch with the vendor. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. It works well as a time clock, keeps tracks of my customers and allows me to automatically apply discounts appropriately. It is in a nutshell, a rich ecommerce system that enables users to manage on-site and online inventory, while getting a singular view of customers and being able to conduct multi-channel data analysis. When … The LCD display … Don’t do it. Checking in orders is also very easy and it only takes a few minutes to train my employees how to use it. It is easy to track your product. 5. It's in the cloud! This ends up my employees assuming the payment didn't go through and double charging my customers. CONS: The company has grown quickly. Pro. PROS: Customer service can be ok if you hang up on them and keep calling until you get someone that is knowledgeable. DO NOT use this system. It would be great if there were a way to do a large inventory move. Records can include number of Customers, invoices, financial transactions, products, versions, etc. Solved our inventory nightmare. 3. The customer support. Position of Lightspeed Retail in our main categories: Lightspeed Retail is one of the top 100 Sales Software products. This scanner must be connected EVERY DAY. CONS: Not having my customers buy/use gift cards online. Don't be surprised if some of your orders don't print to the kitchen and your customer have to wait over an hour wondering where their food is. Updates happen seamlessly. CONS: When consolidating my business from 2 locations to 1, it did require some manual work for me to combine all of the inventories, but it got done. With everything from the POS to back office functions I find it to be so useful. Lightspeed has consistently exceeded my expectations and become an integral part of our operations. If you don’t want to buy this scanner, you can type in the number for the gift card manually; however, if one of your employees make a mistake the gift card transaction will go through but there won’t be any money on that card. Here is a list you can use as a rule of thumb: In order to calculate the cost of training you can use the following estimates: The science of software cost/pricing may not be easy to understand. (Greg, Luka, Matt, couple of the great support staff they have at light speed) Go over these Lightspeed Retail analyses and check out the other software options in your list in detail. Some vendors do offer premium support services, which come for an extra price. It turned out one of their engineers messed up and pushed out code. Lightspeed and Cayan do not sync up and they don’t have any communication in place for when problems happen. I've also found that the technology the system is based on is sound, secure and dependable. PROS: Inventory management, Sales screens, Basic reporting is helpful, and Support is phenomenal. 2. PROS: We have used Lightspeed retail in our bicycle shop for over seven years and love it's reliability, ease of use, tracking and reporting tools. So, when I phone for help, I really need it! We don't accept personal emails like gmail, yahoo, etc. Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM. CONS: I really wish that the system integrated with my debit/credit card terminal but I have been told that is a feature they are trying to implement. Sales, inventory management, accounting access, and service are now seamless. When scanning books to receive or scanning during inventory you have to be slow and deliberate to make sure everything is captured. Points are awarded on ex. The payment processing device and lightspeed lose information sometimes and lightspeed tells my employees that the payment didn't go through. There are so many more options out there, why risk your business’s future on software that isn’t there yet. You don't know it until you've tried to run a card SEVERAL times and it hangs. (Lightspeed has fixed this issue but I dealt with this for many months with no solution. All B2B Directory Rights Reserved. Step 6. Relay Classroom is a fully featured Classroom Management Software designed to serve … They follow up to each inquiry with an email documenting your conversation (this means you don’t have to remember it all, you can go look at the email again! Work remotely. Managing multiple systems? Learn More Business types Retail Apparel Bike Electronics Health Home decor Jewellery ... Table Service POS Workflows Table and section layouts, adjustments, advanced permissions, price lists and more. I entered inventory by hand and it is quick and simple. Very easy to create purchase orders, receive orders, and manage inventory. $189/month. Step 3. Lightspeed just works for us everyday we turn it on. Lightspeed brings them together and helps you access multiple revenue streams all in one place. EU Office: Grojecka 70/13 Warsaw, 02-359 Poland, US Office: 120 St James Ave Floor 6, Boston, MA 02116. Free Consultation Pricing. PROS: Pros: The user interface was my first draw to Lightspeed. 11.During one of our busiest days, they decided to update their lite server. Fast ramp up when you have a store that you can\'t shut down! If you seek to understand software pricing model, get in touch with ITQlick experts. Lightspeed Retail is known to solve a variety of problems plaguing retailers. We also like the numerous integrated addons available. ), they are always friendly and don’t mind taking over the computer to help remotely. FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. It seems they are constantly striving to improve and cater to customer needs. Requires Web Filter license from Lightspeed Systems. Lightspeed Systems Monitor alerts teachers to unusual activity so that they can continue teaching and spending time supporting students. CONS: Our business is different than most. However, in this step, there's an unnecessary step of Step 8. Cayan once told me I had to go through every single receipt every day to count the tips I’ve gotten for the day to add the tip total. Strong eCommerce platform There support mechanism is second to none. The "Ongoing Support" is a breath of fresh air! It keeps us accountable at the end of the night and acts as a quick audit (product used should match money collected). It would be nice to be able to customize a bit more of how things transfer to our accounting software. PROS: Barrie Pool and Patio has been a user of Lightspeed for multiple years now. You can also track all your inventory across different locations as the platform has a multi-store capability. Lightspeed is always working to make the service better. Upfront cost involves the fee for installation, customization, integration with existing systems, besides perpetual license fee. Here are the details: Basic – $79/month or $69/month  (billed annually), Starter – $119/month or $99/month (billed annually), Standard – $139/month or $119/month (billed annually), Advanced – $189/month or $169/month (billed annually), Pro – $259/month or $229/month (billed annually). This is great if you need to accept payment in different parts of your store. They guide you through just what you need. No backups! Training tutorial videos included to help navigate the system The sales interface was easy for even my newest employees to learn. Users can complete transactions from the system itself as it integrates with credit card machines. Doesn’t seem like a big deal until that customer has a HUGE allergic reaction and goes to the hospital and your business is now in a lawsuit. CONS: Pricing wise is quite high. $259/month. To help boost your Google, Bing and Yahoo ranking, the vendor included native SEO tools, which you can use without the need for training. Talk to an expert. However, many of those things ended up being extra add-ons (read: extra money!) I'm sure they've "tested" their software in a restaurant while holding the restaurant's hand every step of the way, but when it comes down to it, the problems that I've faced using their system just shows you that they never fully tested their system. Lightspeed Retail is meant to streamline and keep business operations running smoothly. And in case you want to get the most out of your setup, the vendor can provide you additional hardware, which may include barcode scanners, cash drawers and receipt printers. Any retail environment that orders products by the case for any reason will be fed up with this system. All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. affordable PROS: Easy platform to use and train new staff to use. I am not a TOAST POS representative but check them out instead. You'll be happy with the support you get. Copyright © 2020 FinancesOnline. Ability to log on with any computer and work remotely Finding a transaction since you can get the Full Picture Integrate and analyze data from your parts, and. Write this review to warn you, I would like to be slow during peak traffic.... 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