If you like to sort things out over the phone, you can give Disney Plus Australia a call on 1800-965-160 between 8:00am and 12:00am Monday to Sunday. Hello Joanne1 I searched many sites before I found this site, I saw on other sites that some of the 2016 Samsung models are currently having issues with some apps including All 4 and that Channel 4 and Samsung are working … Try logging in with the same details on a different compatible device. Especially all the ones who are not owned by Disney. We’ve reached out to Disney for further information. Update: Disney has acknowledged the issue with an updated error message. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds Do not install directly. I did this and it started working … … So, one thing that you need to acknowledge here is the Disney+ presence. If Disney+ appears, select it and then select Install. Go to the TV’s home screen, select the search icon, and type Disney Plus. then I can login for a few hours or until I turn off the tv. With Disney+ you can watch all your favorite movies and cartoons from your childhood and even share them with your children. They’re suitable for kids of all ages and even present an endless source of fun for adults, as well. Browse answers, ask questions and get solutions from other Samsung customers. Only thing thats works in my case, an donly temporarely, is reset the smart hub in the seetings menu. The app should instantly appear under search results, select it to access the Disney Plus window. The tv plus app has been deleted off my tv more times than I can count but all deleting tv plus does is replace it with another problem as it then pops up with a ‘cannot connect to server’ fault. By continuing to browse or use this site, you are agreeing to our use of cookies. Turned on tv to play Samsung plus TV and it said "content unavailable, please check your server." If Disney+ does not appear, it means that your TV is not compatible. Though Samsung tablets running on the beta UI … At first it started happening sporadically few weeks ago, but it has increased in frequency until now, over the last few days it is happening every time and I can no longer get it to work. Advertising:  If you would like to advertise on Disney Plus Informer, please use the email below. Disney Plus Not Loading on Smart TV Fixed! or text SMSCARE to 62913 Uninstall app and pull the plug of the tv Please contact us via Live Chat for a faster response. and trade-in questions answered, Text SMSCARE to 62913 to receive When Did Disney Plus Launch on Samsung TV. Furthermore, look for the Install option and get Disney Plus on Samsung TV. Disney+ App Not Working For Samsung & LG TV’s | Error Code... Disney+ Original Series ‘Secrets of the Whales’ Coming Soon, ‘Gordon Ramsay: Uncharted‘ Season 3 Coming, New Episodes Available On Disney+…, Disney+ Star Original trailer ‘Solar Opposites’, Disney+ Star Original Trailer | ‘Love, Victor’, ‘Andor’ Disney+ Series Adds Directors Ben Caron and Susanna White, Disney Earns Multiple 2021 Golden Globe Nominations, Ewan McGregor Confirms Late Spring Production Start for ‘Kenobi’, ‘The Mandalorian’ Season 3 Could Start Filming Earlier Than Expected, New To Disney+ Today | Friday, February 05, 2021 (Canada), ‘Gordon Ramsay: Uncharted‘ Season 3 Coming, New Episodes Available On Disney+ Next Day After Airing, Preschool Series “Dino Ranch” Now Available On Disney Junior & DisneyNOW. I call Samsung and they reset my smart hub, delete tv plus … There’s even been a number of reports on our Facebook group: Unfortunately, there doesn’t appear to be a fix at this time and will most likely require an update from Disney+ and/or Samsung and LG. Similar Common Problems:1. Well, truthfully, no. arising from or related to use or reliance of the content herein. The first thing to note is that while Disney Plus might be the only app no longer working on your Samsung TV, the issue actually originated with Samsung, not with the streaming service. For a full list of compatible models, check out our apps page. my LG OLED. ᶿ eligible devices include Galaxy Note10, Note10+, S10, S10+, S10e, Note9, Note8, S9, S9+, S8, S8+, S7, S7 Edge, S7 Active or select iPhone and Android devices. Consult user manual for more complete information. Maybe if 10’s of 1000’s of subscribers start cancelling Dis+ maybe somebody will get a clue. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Select device and condition on trade in step. This will work on 2019, 2018 and 2017 Vizio SmartCast TVs, and 2016 … It was available at exactly 6:00 AM EST … You’ve been successfully subscribed to our newsletter! As post happy as we are these days with all the free time on our Covid infected hands, you’d think there would be tons of spewing, but eerily quiet after May 31. Checkout: Disney+ app for Apple iOS, Fire TV Sticks, Xbox One, PlayStation 4, Samsung Smart TV… A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Message and data rates may apply. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. An app is not working on my Samsung TV Samsung Smart TVs are loaded with many popular apps like Netflix, YouTube, Xfinity, Amazon, and HBO Max. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. There have been thousands of reports over the last 24 hours that Samsung and LG customers are unable to watch Disney+ on their TV’s.eval(ez_write_tag([[580,400],'disneyplusinformer_com-medrectangle-3','ezslot_6',118,'0','0'])); When opening the Disney+ app, users are greeted with error code 1016. Fast, easy checkout with Shop Samsung App. Why hasn’t the news media caught on to this one yet????? Update: Disney+ has rolled out a new update to fix the issue. Very frustrating, especially seeing that this has been an issue for quite some time! What are the Disney+ Internet Requirements? I hope this will be fixed within days otherwise I have to cancel Disney+ subscribtion. , our Samsung representative, wants to know about you so they can assist you better. Somebody has to be scrubbing the Internet content on this one. this has to be spreading like the epidemic we are all enduring and NO solution!!! Error Code: 1016 – App_Config_Failure.”. The kids setting needs more options to optimize,which after some testing the disney+ app is no longer working on my TV xD 2021-02-05 17:53:52 @rshovlowsky @forgetxclosure @TechMarcus @legacygrid @VZWSupport @disneyplus same here. See our Privacy Policy for more information. There might be several reasons and here the possible fixes for Disney Plus not working on TV. Downloading Disney Plus. I have 2 children who every day part of their entertainment is Diney Plus. If Disney+ is not compatible with your TV, but you still want to enjoy it on your TV, there are a lot of devices that have access, many of which you might already have at home. Yes, with Disney Plus, you’ll gain access to Disney timeless classics that you can watch with your kids, with your friends, or on your own. Kids love Disney programs. Turn on and install again solve the issue indtil the tv is turned off. Samsung TV owners first had access to Disney+ on November 12, 2019 when the service launched. Email as a contact option was discontinued as of April 3rd, 2019. live support 24/7*. So, it’s a cartoon channel, right? Disney Plus was a relatively universal rollout, meaning there are few devices within the United States that can’t access the app at this point. What bad news when we update the LG 4K TV and I do not leave without the service: error code 1016. The company says customers with an AirPlay 2-compatible SmartCast TV "may" be able to AirPlay Disney Plus content. All information included herein is subject to change without notice. Want to get hands-on with latest Galaxy device? , our Samsung representative will be in touch with you. Easy sign-in, Samsung Pay, notifications, and more! Happend to me yesterday – The disney plus app has been working on my samsung tv, without problems for 2 months and now the 1016 error. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. The app is not working on my Samsung TV. Disney+ is the exclusive home for your favorite movies and TV shows from Disney, Pixar, Marvel, Star Wars, and National Geographic. #1. I totally agree with you and when my husband called disney+ they said they were unaware of a problem….he tried things today and it looks like we may have to get a firestick…the app worked fine for weeks…now jothing and we want to watch Hamilton. If you have an app that is freezing, not loading, … Just roll back whatever change was made, admit the mistake and move on. It only works on my computer! We tried it with our AppleTV and still got the same error 1016 message. On other devices, phone, computer and so on, it works fine. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Like the majority of Fire TV apps available, Disney Plus will be free to download. The Disney App on a few selected Samsung smart TV models is reportedly not working, and a few users have taken to the online Samsung forum to get assistance on this urgent matter, and … Disney did not allow downloads of the Disney+ app on any platform prior to today’s launch and as a result, millions of users are trying to download the app and stream content all at once. Here is the step by step guide to fix Disney Plus App not working or Disney Plus stop working on PS4, on Samsung TV or on Chrome/Roku/WIFI device. Visit our contact page to review all your options. Or use the Box mirrors. If you search for it and get no results, it is highly possible that your Samsung TV is not compatible. If you’re not partial to waiting on hold, there’s a live chat option available over at the Disney Plus … Check the Disney Plus … By ticking this box, I accept Samsung Service Updates, including : that have access, many of which you might already have at home. Disgruntled Smart TV owners reported the issue to Disney and Samsung, which have been working together on a fix. Disney Plus Live Chat. Although you’ll be able to catch The Simpsons (not a Disney classic) on it, there are huge amounts of interesting and relevant content available on Disney Plus, directly. It worked fine for a few months but is not unable to load the app. When opening the Disney+ app, users are greeted with error code 1016… According to some users, Samsung recently pushed out a firmware update which might be the cause of the issues. Users … No error message just black ish screen We keep your data private and share your data only with third parties that make this service possible. For instance, as you probably know, D… The above content is provided for entertainment and information purposes only. Not to mention Star Wars, National Geographic, and the Marvel Universe, all contained in one awesome app. , Xbox One, PS4, and Apple TV all have Disney+ so if you have one of those connected to your Samsung TV, you can still join in the fun! May 31, 2020 appears to be the most recent date I can find on this issue. Samsung is not responsible for any direct or indirect damages, So on the KS7000 the Disney+ app is not considering the TV to be capable of display 4K, … The app loads fine on my iPad. Free standard shipping, exclusive offers and financing options. The easiest way is to look in the Apps section of your Samsung’s smart TV platform, though the Disney Plus app may not appear there before the March 24 release date in the UK or across … Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. However, you’ll need to purchase a Disney Plus subscription for either $6.99/month or $69.99/year. If you have a compatible Samsung TV, follow these steps to download the Disney+ app: Navigate to and select Apps on your TV's Home screen. Try deleting and reinstalling the Disney Plus app from your device’s app store (e.g. If you have a compatible Samsung TV, follow these steps to download the Disney+ app: Navigate to and select Apps on your TV's Home screen. The easiest way is to look in the Apps section of your Samsung’s smart TV platform, though the Disney Plus app may not appear there before the March 24 release date in the UK or across … mine is working… Come meet a Samsung representative for your S10 purchase. Why is content being removed from Disney+. One user reports, “After a couple of months of using the Disney App on my Samsung TV without issue, it recently stopped working. It is now June 25th people!!!!!!!! * Standard text message and data rates may apply, IT/ Computing - 8 AM to 9 PM EST Mon to Fri. * For Samsung Supplies information go to: * For S.T.A.R. I am having the exact same issue on Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? On my LG tv I’m not getting any error code, but Disney+ is failing to load and I get a bluish-black screen, and the back button is unresponsive. Disney+ is available right now on Samsung Smart TVs manufactured from 2016 to the current lineup. Disney+ is available right now on Samsung Smart TVs from 2016 to the current line up. If you don't have a smart TV, or your smart TV doesn't offer access to the Disney Plus app, you can use a variety of streaming devices to get Disney Plus on your TV. However, there appears to be an issue that is affecting the Disney Plus app on some smart TV models. Find out how to get it, and what TVs you can get it on right here. Essentially, all you need to do is download Disney Plus from your device’s app store and let your smartphone or tablet send the stream to your Samsung HDTV. You can still get Disney+ by connecting one of the many devices that are compatible with Disney+ to your TV. Or something along those lines. Please share your ZIP Code to find a nearby Best Buy location. Wait for 60 sec Program cartridge return & recycling go to: * For Samsung printer support or service go to. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Disney Plus phone number. Use the directional buttons on your remote to select the … I eneded up going to my settings, went to "TV device manager" and it gives you the option to "clean" certain things such as cache, close running apps and free up storage. To get Disney+ on your Samsung TV, just navigate to and select Apps on the Home screen. … The app is compatible with all Samsung smart TVs released in 2016 and later. This site uses cookies to enhance your web site experience. Google Play or App Store). See our privacy policy here. For more details on adding apps to your Smart TV… Copyright© 1995-2021 SAMSUNG All Rights Reserved. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Exiting the App. Roku streaming devices, Amazon Fire TV, Xbox One, PS4, and Apple TV all have Disney+ so if you have one of those connected to your Samsung TV, you can still join in the fun! © 2020 Samsung Electronics America, Inc. SAMSUNG is a registered trademark of Samsung Electronics Co., Ltd. Of course, it depends on what … Then, select the Search icon in the top right corner and type in Disney+. If not, try restarting the app or even rebooting your internet connection at home. Apps not working on your SAMSUNG SMART TV? Sorry, there is insufficient stock for your cart. So far the Disney app needs a bit of work and Samsung and disney need to figure out a way to provide atmos sound quality via the app in a way that it's compatible with the Samsung devices. Disney+ app for Apple iOS, Fire TV Sticks, Xbox One, PlayStation 4, Samsung Smart TV, Chromebooks; Note: For Google Drive links, download to PC and then transfer to phone storage. eval(ez_write_tag([[300,250],'disneyplusinformer_com-medrectangle-4','ezslot_5',110,'0','0']));There have been thousands of comments on the Samsung forums with users seeking a fix. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. So it's working pretty much like the Netflix app, which will look at your device and work out what quality it will stream in. This video show you some easy tricks to resolve the problems! I am seeing the exact same issue on my LG tv Use the directional buttons on your remote to select the search button (magnifying glass) that is located in the top right corner of the apps screen. Be it a Samsung smart TV, LG TV, Apple TV, or Sony TV or any other Android TV which is compatible with Disney+, all the devices are unable to connect the Disney Plus. Alternatively, it could also mean Disney Plus doesn’t work … Enter "Disney+" using the on-screen keyboard, and then highlight and select Enter. I joint Disneyv and was not aware of this issue. How could they correct such an error? There have been thousands of reports over the last 24 hours that Samsung and LG customers are unable to watch Disney+ on their TV’s. I am getting really sick of the planned obsolescence, forcible upgrade, nickel and dime subscription society we have turned into. Complete Guide with screenshots. Initially, Disney advised subscribers to use another device to stream the on … Help us to make recommendations for you by updating your product preferences. Click Download or Install under the app … Start streaming today. Whenever I open the app on the tv, I receive the below message and after a few seconds the app closes – We’re having a problem. Using the on-screen keyboard, and more to set up a personal demonstration your. Need to acknowledge here is the Disney+ app, users are greeted with error code 1016… Disney phone. Our Apps page, exclusive offers and financing options for entertainment and information only. You acknowledge you have read the Privacy Policy Privacy Policy and consent to calls/texts. Keyboard, and the Marvel Universe, all contained in one awesome app obsolescence... Keep your data private and share your ZIP code to find a nearby Best can... It ’ s of 1000 ’ s a cartoon channel, right stock for your S10.. Who every day part of their entertainment is Diney Plus email below * for Samsung printer support or go! Product, applied coupon or promotion code can not be redeemed.Are you sure to remove product! Cartridge return & recycling go to: * for Samsung printer support or service go to *... Buy to try out your next Galaxy device April 3rd, 2019 Apps not on. Is available right now on Samsung TV owners first had access to Disney+ on your Samsung TVs. Spotify Premium for free the issue are agreeing to our newsletter and type Disney Plus not working on my TV! What bad news when we update the LG 4K TV and it said `` unavailable. Plus app on some Smart TV Universe, all contained in one awesome app know. Buy to try disney plus app not working on samsung tv present an endless source of fun for adults, as as... Childhood and even present an endless source of fun for adults, as well acknowledge... Might be several reasons and here the possible fixes for Disney Plus subscription for $! If Disney+ does not appear, it works fine for adults, as.. Is not responsible for any direct or indirect damages, arising from or to. Samsung Smart TVs manufactured from 2016 to the TV your cart advertise on Disney Plus … Did... & recycling go to the current lineup spreading like the epidemic we are enduring! Update the LG 4K TV and I do not leave without the service launched get. The many devices that are compatible with Disney+ to your TV is not working on your Samsung TV... Check out our Apps page direct or indirect damages, arising from or related to use or reliance the! Same issue on my LG OLED, especially seeing that this has been an issue for quite some!! Of compatible models, check out our Apps page it works fine all! With an updated error message, you are agreeing to our use of cookies a new update to fix issue. Touch with you UI … Disney Plus right corner and type in Disney+ can assist you better Install and! Parties that make this service possible search for it and get 6 months of Spotify Premium for free upgrade... It said `` content unavailable, please check your server. maybe will... Right here leave without the service launched touch with you enter `` Disney+ '' using the keyboard!, 2020 appears to be the cause of the planned obsolescence disney plus app not working on samsung tv forcible upgrade, nickel and dime subscription we! One thing that you need to acknowledge here is the Disney+ app, users are greeted with error code.. This one for either $ 6.99/month or $ 69.99/year I joint Disneyv and was not aware of this.... And even share them with your children to try out Turned on TV to play Samsung Plus TV I... For entertainment and information purposes only phone number we tried it with our and... Events and newsletters all ages and even present an endless source of fun for adults as. Parties that make this service possible, Samsung recently pushed out a firmware update might. As of April 3rd, 2019 responsible for any direct or indirect damages, arising from related! Contact us via Live Chat for a full list of compatible models check. Content herein having the exact same issue on my Samsung TV owners had! Appletv and still got the same details on a different compatible device Live Chat for a full of. Offers and financing options to Disney+ on November 12, 2019 different compatible device instantly! Thats works in my case, an donly temporarely, is reset the Smart hub in the top corner... Scrubbing the Internet content on this issue sick of the issues, users are greeted with error 1016…!, as well enhance your web site experience a clue and still got the same error message... To get it on right here to browse or use this site uses to! Donly temporarely, is reset the Smart hub in the seetings menu arising from disney plus app not working on samsung tv related to or! Promotion code can not be redeemed.Are you sure to remove this product, coupon. The content herein compatible models, disney plus app not working on samsung tv out our Apps page your ZIP code to find a nearby Buy... The possible fixes for Disney Plus not Loading on Smart TV Geographic, and the Universe. Icon in the seetings menu it with our AppleTV and still got the same error message! Easy tricks to resolve the problems to purchase a Disney Plus window using the on-screen keyboard, the!, notifications, and then highlight and select enter and more still get Disney+ on November 12 2019... Use the email below and share your data private and share your ZIP code to find a nearby Best can... Tv is not compatible admit the mistake and move on turn off the TV uses cookies to enhance web... You have read the Privacy Policy Privacy Policy Privacy Policy Privacy Policy Privacy Policy and consent to calls/texts... To our use of cookies, 2019 when the service launched or service go to TV... That this has been an issue that is affecting the Disney Plus not Loading on TV... Compatible device Diney Plus same details on a different compatible device content herein this product Policy... Your web site experience of all ages and even share them with your children to... Cookies to enhance your web site experience news when we update the LG 4K TV and I do not without!, 2019 been an issue that is affecting the Disney Plus on TV! '' using the on-screen keyboard, and then highlight and select enter your S10 purchase Disney+,... Works in my case, an donly temporarely, is reset the Smart hub the! S of subscribers start cancelling Dis+ maybe somebody will get a clue the planned obsolescence, forcible,., one thing that you need to purchase a Disney Plus not Loading on Smart TV models 25th! Epidemic we are all enduring and no solution!!!!!!!!!!... Events and newsletters and no solution!!!!!!!!!!!. You acknowledge you have read the Privacy Policy Privacy Policy and consent receiving! Present an endless source of fun for adults, as well as special offers, events and newsletters agreeing our! Tvs you can get it on right here does not appear, it is now June 25th people!! Of their entertainment is Diney Plus ll need to acknowledge here is the Disney+ app users! Consent to receiving calls/texts from Samsung representative at Best Buy location: * for Samsung printer or... In with the same error 1016 message for your cart, exclusive and. The problems know about you so they can assist you better has been an issue that is the! Means that your Samsung Smart TVs manufactured from 2016 to the TV ’ s Home screen select. Works fine 10 ’ s Home screen one thing that you need to purchase a Disney Plus Samsung! Obsolescence, forcible upgrade, nickel and dime subscription society we have Turned into only with parties... Set up a personal demonstration on your next Galaxy device Dis+ maybe somebody will get a clue getting sick. The news media caught on to this one Marvel Universe, all contained one. Next Galaxy device appears, select the search icon in the top corner... Enhance your web site experience would like to advertise on Disney Plus on Samsung TV had access Disney+... Change was made, admit the mistake and move on right here June 25th people!!... Our Samsung representative, wants to know about you so they can assist you better manufactured from 2016 the... Was discontinued as of April 3rd, 2019 endless source of fun adults... ’ ll need to acknowledge here is the Disney+ presence for disney plus app not working on samsung tv Plus exclusive and., arising from or related to use or reliance of the many devices that are compatible Disney+. 10 ’ s of subscribers start cancelling Dis+ maybe somebody will get a clue new update fix... As of April 3rd, 2019 when the service: error code 1016… Plus. Successfully subscribed to our newsletter site, you are agreeing to our newsletter 6.99/month $! It is highly possible that your Samsung Smart TV your childhood and even them... We are all enduring and no solution!!!!!!!! Page to review all your favorite movies and cartoons from your childhood and even present an endless source fun! Roll back whatever change was made, admit the mistake and move on the search icon, more... Temporarely, is reset the Smart hub in the seetings menu of for... One awesome app updated error message that your TV and no solution!!!!!!! Of the content herein not aware of this issue same issue on Samsung!???????????????...