It may happen that the buttons may not work, or you need to press to hard a button for something to happen. Point the remote at your Genie, Genie Mini, or Wireless Genie Mini. If no codes appears here, your remote cannot be connected to your searched TV or component. Thanks for the suggestions. Step 6. For reset sometime the receiver may ask for security code. Hold the Mute and Select buttons down for a few seconds until the green light at the top of the remote blinks either 2 or 4 times (depends on the model). Remote works for everything else, but the Menu/List/Guide buttons do nothing - replaced batteries. She is a front end developer and has a strong background in technology. These pre-check can sometime fix some of the issues at an early stage itself. I has also an inbuilt mechanism to manage your recordings and many more. Users of the Company complain about their "small handheld equipment" not working many times. When it came back on, all the buttons on the remote are working. Though it gets less attention, it is the main device that helps you to convey your wishes and direction to your TV box. This small equipment is very powerful. To repair your Directv Remote, use our service manual. High distance between the handheld instrument and TV. But you should use it at your own risk. Xtrium is reader-supported. ; On the on-screen menu, select Parental Favs & Setup > System Setup > Remote or Remote Control > Program Remote. Required fields are marked *. What is the best method to fix my DIRECTV remote, when it’s not working? The majority of the problems we face can be solved easily at home. Now use a soft cloth or brush to clean the panel and the buttons. I have called them, they put me on hold for 30 minutes, then hang up. In this guide, we will teach you how to reprogram DIRECTV Remote step by step. We recommend you first do the basic check before going for troubleshooting option or resetting the device. It makes sure that its users enjoy the best with its new technologies. You may be trying to select a channel that isn’t displayed in the on–screen guide or in the favorites list you are using. If there is any pressed keys try to unpress them manually. Please help! If the green light at the top  is strong, then your battery is perfect. Learn how to program your DirecTV Remote Control to your Receiver Box, TV and other devices. Step 1. A slow, blinking green light or no light - your remote needs new batteries. When you buy through links on our site, we may earn an affiliate commission. If this happens, there must be some obstructions in between the TV and your remote. As soon as you get live TV, press the button again and wait. Order a new or replacement remote control. If you are having doubts on how to reset the equipment, check the methods explained below. Select the device you wish to control with the remote. The Best Guides, Step by Step Fix Methods & Tips for Your Streaming World! I have just upgraded from the DirecTV - Genie HD DVR (HR44/500) to the DirecTV Genie 2 (HS17-100). Take out the batteries. Apart from operating your TV, it also works fine on DVD players and other such equipment. Your remote isn’t operating the receiver. Replace the old batteries with two new Alkaline (AA). ... Press the CBL button on your remote control and then press the Guide or Menu button again. You will be redirected to Official Amazon website to complete the checkout process. The hand held instrument is not programmed properly. The Genie remote uses light to send the signal to the receiver. The DirecTV site will give you a series of codes that work for the specified manufacturer for most DirecTV users; write down the codes so that you can try them later. When it comes to technology upgrade DIRECTV stays ahead of the competition. Try it and many a times it can work for you. If you have been trying to program your DIRECTV Digital Satellite Recorder remote to control a TV or A/V system, and have not been able to find a code that works with your device's manufacturer or model, you may be able to program the remote with a code search. You may be trying to select a channel that isn’t displayed in the on–screen guide or in the favorites list you are using. Locate the reset button. Check your batteries first with the inbuilt battery checker. Related: Directv - The new channel guide and playlist is AWFUL!! If the above mentioned method to reset directv remote was not useful for you, we recommend you to apply this second method. !. In this video I'll show you how to reset your Directv remote. The DIRECTV® Universal Remote Control comes programmed to work with most DIRECTV Receivers. You may be trying to go to a locked–out channel. At the top of the remote, slide the mode switch all the way to the left to the DIRECTV symbol. Find it on the user manual and put it. Edit . Basic troubleshooting along with the specific problem of the equipment is as follows: Your equipment's top green light may not work sometimes. Setting Up Your DIRECTV Remote 1. DirecTV’s ScoreGuide feature is the perfect tool for people who want to keep up to date on other games on the side, while continuing to watch coverage of games that you’re currently interested in. We suggest visiting DIRECTV’s remote troubleshooting page for solutions. If this basic troubleshooting method does not work for you do not worry. My volume, mute, menu, info, and guide buttons aren't working on my remote. Setting Up Your DIRECTV Remote 1. Her way to guide people in troubleshooting tech related issues is immensely commendable. When the green light blinks low, your battery needs immediate replacement. Note: Are you unable to locate the red button? Some of the major problems or errors that users face while using the hand held equipment are as follows. Can someone please help me. I don't know. Too much dirt can also lead to many problems. Check the volume by pressing the keys up and down. If this is the case, the best fix is to open the equipment and clean it once. If not use a cloth and clean it for any dirt. To fix this issue, make sure your instrument is properly programmed to connect your DIRECTV receiver. Locate the reset button. https://www.allconnect.com/blog/how-to-program-your-directv-remote If your remote has stopped working suddenly then there can be some errors that will go away with a simple reboot. It may be stuck in one channel and won’t go further. If this happens your instrument will not work properly. Dash (-) takes you into the search experience along with more guide options. If your order is not processed or your are unable to place an order, you can also buy from Amazon US also. Your receiver’s Channel Lock feature may be active. Announcements. Should the remote control not work with your DIRECTV Receiver, you will need to set up the remote control by performing the following steps. It may happen that your DIRECTV Universal remote may stop working for you or may create problems while using it. it turns on and off and changes volume but the guide,info,or channel buttons will not work; even the number buttons wont work; can someone help? Can't explain it. For example, HDMI 1: Satellite Receiver, may be the name of the input. Sometimes it takes 30 seconds for the remote to catch up to me. For resetting DIRECTV remote, use these three following methods. Your TV does not recognize your equipment. Now, I cringe when I turn my tv on. Select Settings > Remote Control > Program Remote. How to Activate Giffgaff SIM [Quick Guide], How Do I Call EE From Abroad [Must Know Facts], How to Get Subtitles on BBC iPlayer – Quick Guide, How to Get BT Sport on Freeview – Quick Guide. Guide not Working. 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